Do you know that Oracle has an Online Support System like OSS which is called Metalink?
Direct Oracle Customers (SAP Customers who bought Oracle DB License from Oracle, not from SAP) can access this portal. But what about SAP Customers who bought Oracle License from SAP?I decided to write this tip, as I see that most of Basis Guys don't know that they are able to access Metalink.
Since 2004, SAP customers who uses Oracle as RDBMS can access this portal with the user provided by SAP.
SAP OSS Note 758563: "Oracle Metalink access for SAP customers" gives the valid users and passwords for Metalink Access. You have to supply a valid Service Marketplace user to display this note.
Sorry that I cannot share this info here for legal reasons.
Note is updated, as some customers tries to delete/lock or change password for these users